Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is taught to rapidly deal with all of our Linux shared website hosting packages clients’ problems and advice questions. Through our ticket system, it will be easy to post your inquiry and a support staff member will return to you in only maximum sixty minutes. In fact, practice has revealed that the regular resolution time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any concern you’ve got connected with our offerings. Now we have techs available on a regular basis to offer you solutions at any time when necessary. You can utilize the ticketing system or post a message any time, or pick–up the telephone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working on your online projects within the Control Panel, you’ll be able to always just click the Help button and locate your question in the group of articles that will show up. We have also turned many of the posts into training videos. The listing of training videos will show up if you select the Videos key available in each section.