Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Our group of service technicians will try their best to answer to your support requests within up to 1 hour. If, however, the problem you have encountered calls for some help from our Admin =Department,= we’ll send the ticket to the technician on shift and will write a reply to tell you.

  • Top quality support service

  • Qualified Customer Help And Support Service

  • We’ll be on line for you 24/7 to supply help and technical support and to aid you with any issue that you may stumble upon while you are taking care of your virtual server. We are able to support you with all installed in advance packages, such as your OS, server administration panel (with regards to the VPS type) and the Web Control Panel created entirely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each section of the Web Control Panel that is available for free with your VPS offers you an incorporated collection of articles. You’ll see a collection of exhaustive how–to articles and a selection of step by step video lessons that display all the necessary website administration responsibilities. You can get access to them by clicking the Help or Video buttons in the right corner of each Control Panel section.