Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center included in your Web Control Panel. It boasts an immense knowledge base with regularly asked questions and comprehensive educational articles compiled by our expert technical support staff.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of educational video tutorials that detailedly demonstrate how you can fix a typical problem connected with your Linux shared website hosting packages account. You can find the how–to videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer service with a 1–hour response guarantee. A group of professional techs will be online for you to answer all the inquiries that you may have. During off–peak hours, a reply will be given within just twenty minutes.