Although the web hosting service provided by the different companies seems the same, each provider has a personalized platform with its own tweaks and ways to do given operations. This is why, an exhaustive knowledge base would be astonishingly helpful both for people with little or no past experience and for technically practiced users who will sooner or later learn how given procedures are accomplished, but will lose time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and simple to use, saving users a lot of time and efforts. The result is more gratified customers, since they can effortlessly find the information they’re searching for, and much less work for the client service team representatives, because usually the vast majority of the questions and issues that clients have got are already included in the knowledge base. On the condition that the articles themselves are expertly written and encompass more topics, you will be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting packages feature an extensive knowledge base where you can find info about all the difficulties that you could possibly chance upon and their solutions. You can discover how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but yet you are unable to send emails, for instance. We’ve done our very best to be as thorough as possible and to encompass all the available options in order to help you save time and energy and to offer you different solutions for every problem. The knowledge base contains educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, while if you prefer to browse through the entire article list, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an exhaustive online knowledge base for all our current and future clients, so in case you order a semi-dedicated server account through our company, you’ll be able to find any information that you need at any time. We’ve got an abundance of educational articles, which will help you better understand what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are merely 2 instances. Our instructional manuals will help you accomplish anything you wish – unpack an archive, import a MySQL database, redirect a domain name, and so on. Additionally, we’ve also got troubleshooting guidelines, which will permit you to discover what spurs a specific problem and the probable solutions for it. In case you can’t send emails or your domain name opens an HTTP 500 error message, for example, you can browse our knowledge base and resolve the issue momentarily. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.