1 hour ticket response
We are devoted to supplying a prompt and accurate response to each customer support ticket sent by a customer. Our expert help desk team members will review your situation and will offer you the most efficient option. We offer a 1–hour response time guarantee for all support tickets. In reality, the average response time has proved to be 20 minutes.
A First–Class Technical Support Service
We’ve got a team of web hosting support experts who are prepared to respond to all your questions whenever you require assistance. The majority of our support staff representatives have several years of experience in the Linux shared website hosting packages sphere, which means that you can always count on swift and comprehensive answers to your concerns.
A User–Friendly Help Section
To help you get a quick suggestion on how you can use a given service, we have incorporated a really intuitive Help Center section in our Web Control Panel. You can search through a rich selection of web hosting account management articles and website management articles, take a glance at our F.A.Q. repository or check our step–by–step video tutorials.